Visitors Bureau Awards First Hospitality Hero Recipient
Fayetteville, Ark. – The Fayetteville Visitors Bureau is pleased to name Clint Huston, front desk clerk at the Fayetteville Fairfield Inn, the first award winner of its new Hospitality Hero program.
Clint Huston has worked at the Fairfield Inn for two years and was nominated by a guest for his exceptional customer service skills when they checked in at midnight and Huston baked the guests fresh cookies just for them.
The Hospitality Hero program, which began in January 2013, is designed to stimulate and reward exceptional customer service by employees working in the hospitality industry. These Hospitality Heroes will be celebrated each month as the best examples of the city’s ongoing commitment to providing each and every visitor outstanding service.
Hospitality Heroes can be nominated guests, customers or managers at Fayetteville tourism industry-related businesses by filling out a Hospitality Hero Nomination Card or emailing the nomination into the Bureau. These cards will be made available through the Visitors Bureau, and collected each month by Fayetteville Visitors Bureau staff members.
Nominations are reviewed and each month a “Hospitality Hero of the Month” is selected. All those receiving at least one nomination receive an Experience Fayetteville lapel pin and award certificate.
The Hero of the Month (and the property they work for) will be featured on the ExperienceFayetteville.com website and recognized at a special reception held during National Travel and Tourism week in May (beginning in 2014). A Hero of the Year will be selected from the monthly award recipients, taking home a special “Be a Tourist in Your Own Town” package.
The Fayetteville Visitors Bureau is a full-service Convention and Visitors Bureau that promotes Fayetteville as a destination for conventions, tournaments and individual travel. The staff serves as a liaison between visitors and the city’s hospitality industry. For more information call 479-521-5776.